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Home > Human Resource >   Conflict Management: Managing the Angry Parent
	Our Price: $199.00 Product Code: CMPCD001

Description Author Information   The focus of the course is in listening to parents and determining the reasons which underlie their concerns without escalating the conflict. The goal is to reach a common ground and mutually agreeable solution whenever possible. This course gives course-takers the basic skills to effectively manage these difficult, but common, situations. Includes an excellent array of support resources for instructors and printable reference materials. For more information or for a free preview of this course, please call 1.800.434.0154 or email info@safeschools.com.

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